Refund policy

Return & Refund Policy

Last updated: July 2026

At Babylure.space, we want every customer to shop with complete confidence. If you are not entirely satisfied with your purchase, we offer a free 30-day return and refund policy.

1. Return Eligibility

Items may be returned within 30 calendar days from the date of delivery.

To qualify for a return, products should:

• Be unused or gently used where applicable
• Be in their original packaging whenever possible
• Include all accessories, manuals, and components
• Not be intentionally damaged or modified

2. Free Returns

We proudly provide free return shipping for eligible orders.

Please contact our customer support before sending any item back so we can provide return instructions.

3. Refunds

After receiving and inspecting your returned item, refunds will be processed to your original payment method.

Typical refund processing times:

• Inspection: 2–5 business days
• Refund issued: 3–10 business days depending on your payment provider

4. Damaged or Incorrect Orders

If your package arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

• Your order number
• Photos of the product
• Photos of the packaging

We'll provide a replacement or full refund at no additional cost.

5. Order Cancellation

Orders may be canceled before shipment for a full refund.

Once shipped, orders must follow the standard return process.

6. Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return once opened unless defective.

7. Contact

Email: support@Babylure.space